Terms of Service
Welcome to Tronxer Solutions Co., Ltd.. Please review the following terms and conditions governing your use of our website, supply chain solutions, and product development services.
1. Acceptance of Terms
By accessing, browsing, or utilizing this website (the "Site"), operated by Tronxer Solutions Co., Ltd. ("Tronxer", "we", "us", or "our"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service and our Privacy Policy.
If you do not agree with any provision of these terms, please discontinue site usage immediately. These terms apply to all visitors, commercial partners, importers, retail buyers, and brand managers.
2. B2B Services Scope & Commercial Terms
Tronxer provides integrated product development, electronic hardware engineering, sensor integration, and manufacturing solutions for smart ambient lighting and interactive electronic devices.
- Inquiries & Information: Product specs, feature descriptions, and technology overviews on this Site are provided for commercial procurement evaluation.
- Custom Projects: Project definitions, PCB schematic designs, tooling, pilot production validation, and delivery timelines are subject to individual written contracts and Quotations.
- MOQ & Manufacturing: Minimum Order Quantities (MOQ), sample verification procedures, and quality standards (e.g., AQL levels) are governed by project-specific engineering agreements.
3. Intellectual Property Rights
All website material--including layout design, technical descriptions, software code, schematic graphics, articles, and trademarks--is the property of Tronxer Solutions Co., Ltd. or its licensors and is protected under applicable intellectual property laws.
You may not copy, reproduce, re-publish, upload, or transmit any website content without prior written permission from Tronxer.
4. Website Use & Prohibited Conduct
When navigating or submitting information through our Site, you agree not to engage in any of the following activities:
- Submitting false business credentials, fraudulent RFP requests, or deceptive contact details.
- Attempting to reverse-engineer, decompile, or extract source code, firmware binaries, or hardware schematics featured or displayed on the Site.
- Using automated scraping, crawling, or data-extraction tools without explicit authorization.
- Interfering with or disrupting the security, integrity, or operational performance of the Site or underlying servers.
- Transmitting malicious files, viruses, or unauthorized marketing materials through contact forms.
5. Quotations & Specification Accuracy
We strive to maintain exact accuracy regarding technical specs, sensor performance, battery life estimates, and compliance certifications. However, due to raw material market changes and component upgrades:
All website content, catalog descriptions, and preliminary estimates are provided for reference purposes only and do not constitute binding commercial offers until confirmed in an official formal quotation or proforma invoice issued by Tronxer.
Tronxer reserves the right to update product specifications, bill of materials (BOM) options, or engineering designs as part of continuous product improvement and quality assurance.
6. Third-Party Links & Resources
This Site may contain links to external third-party websites, compliance testing portals, or component supplier resources. These links are provided for informational convenience only. Tronxer does not endorse or assume responsibility for the content, security, or practices of third-party websites.
7. Warranty Disclaimers
Notice Regarding Website Use
THIS SITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Commercial product warranties for manufactured smart lights and hardware devices are governed exclusively by individual sales contracts and limited warranty agreements provided during formal mass production delivery.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRONXER SOLUTIONS CO., LTD., ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL ARISING OUT OF YOUR USE OF THIS WEBSITE.
9. Indemnification
You agree to indemnify, defend, and hold harmless Tronxer and its affiliates from and against any third-party claims, liabilities, losses, costs, or expenses (including reasonable legal fees) resulting from your violation of these Terms of Service or unauthorized use of our website assets.
10. Governing Law & Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with applicable laws, without giving effect to conflicts of law principles.
Any dispute, controversy, or claim arising out of or relating to these terms shall first be addressed through friendly commercial negotiation. If unresolved, disputes shall be submitted to designated arbitration bodies outlined in formal supply contracts.
11. Contact Details & Legal Inquiries
If you have questions, feedback, or legal inquiries regarding these Terms of Service, please contact our legal and compliance team:
Tronxer Solutions Co., Ltd.
Legal & Compliance Office
R&D Center: Shenzhen | Manufacturing Hubs: Dongguan & Zhongshan, China
Email: [email protected]